Privacy Policy

Learn more about what we do to ensure your privacy

Your Privacy Matters

We respect your privacy and are committed to protecting your personal health information. Here’s a quick overview of how we handle your information:


✅ What We Collect

Your contact details (name, phone, email, address)

Your health history and treatment notes

Payment or insurance information (if needed)


✅ How We Use It

To provide you with safe, effective care

To keep you updated about your appointments and treatment

To process billing and insurance claims

To meet legal and professional requirements


✅ Who We Share It With

Other health professionals involved in your care (with your consent)

Insurance companies (if you use coverage)

Only when required by law (e.g., court order, emergencies)

We never sell or trade your personal information.


✅ How We Protect It

Secure electronic records and locked files

Limited access by authorized staff only

Ongoing staff training in confidentiality


✅ Your Rights

You can:

Ask to see or get a copy of your records

Request corrections if something is wrong

Withdraw your consent for sharing (except where required by law)


📞 Questions?

If you have any concerns about your privacy, please contact us:

Dr. Renee Laframboise B.Sc, D.C.
33 Notre Dame West, Unit #2, Azilda, Ontario
705-885-2088
[email protected]

👉 We follow Ontario’s Personal Health Information Protection Act (PHIPA) to ensure your privacy and confidentiality are always protected

FAQs

How does chiropractic care help with pain relief?

Chiropractic care focuses on identifying and treating problems involving the spine, joints, muscles, and nervous system that may be contributing to pain or restricted movement. Treatment may include spinal adjustments, soft tissue therapy, rehabilitation exercises, and education to help reduce pain, improve movement, and support your body's natural healing process.

Is chiropractic care safe for children?

Yes. Chiropractic care for children uses gentle, age-appropriate techniques tailored to each child's needs. Whether they're dealing with growing pains, posture concerns, sports injuries, or general aches and pains, treatment is always adapted to the child's age, size, and comfort level.

Is chiropractic care safe during pregnancy?

Absolutely. Chiropractic care during pregnancy uses gentle techniques that are adapted to your changing body. Many pregnant patients seek care to help with back pain, pelvic discomfort, and other common aches associated with pregnancy. Treatment is always modified to keep both you and your baby comfortable throughout your care.

I don't like the "cracking" sound, can I still get adjusted?

Absolutely! Not every adjustment involves the familiar "cracking" sound. Dr. Renee regularly uses instrument-assisted techniques that don't produce that noise. If you have a preference, just let us know—we'll work with you to find an approach you're comfortable with.

How long will I need to wait for an appointment?

We can often book new patients the same day or the next business day, depending on availability. Online booking is available up to one hour before your appointment, and if you're trying to book on shorter notice, just give us a call—we'll do our best to fit you in.

Are appointments required?

Yes, appointments are required. If you are in the area and are looking to get onto the schedule, just call the office and they will see what Dr. Renee's availability is like.

Why is a credit card required to book?

A credit card is required to secure your appointment when booking online. It isn't charged unless you miss your appointment without notice. Unfortunately, this policy became necessary due to an increase in no-shows over the past several years.

What types of adjustments does Dr. Renee do?

Dr. Renee uses a variety of chiropractic techniques and always chooses the one that's most appropriate for you. Patient comfort, health history, and personal preferences are always taken into account. If there's a particular technique you're uncomfortable with, just let us know—we're happy to adapt your care whenever possible.

Will I be adjusted on the first visit?

In many cases, yes. If it's safe and appropriate to do so, Dr. Renee will typically perform a complaint-based adjustment during your first visit. However, if further testing or imaging is needed before treatment, your adjustment may be postponed until those results have been reviewed. Every recommendation is made on a case-by-case basis with your safety in mind.

How often will I need to come in for my appointments?​

Every patient is different. Your recommended schedule will depend on your examination findings, your goals, and how your body responds to care. As you improve, appointments are typically spaced farther apart. Throughout your care, we'll regularly reassess your progress and make adjustments to your treatment plan as needed.

How often will my progress be assessed?

After the initial visit, the progress of each patient will be reassessed periodically. Typically a re-evaluation is performed by Dr. Renee every 12 visits. Re-assessments must be performed within 24 visits as per College of Chiropractors of Ontario standards of practice.

Will my extended benefits cover my care?

Most extended health plans include coverage for chiropractic care, but every plan is different. We recommend checking with your insurance provider to confirm your coverage and whether a referral is required. While we don't direct-bill extended health benefits, we'll provide you with an invoice you can submit for reimbursement.

Is there a cancellation policy?

We understand that life happens! If you need to cancel or reschedule, we simply ask that you let us know as soon as possible so we can offer your appointment to someone else.

A credit card is required for online booking and is only charged in the event of a missed appointment without notice.

Dr. Renee Laframboise

33 Notre Dame West Unit #2, Azilda, Ontario

705-885-2088

[email protected]

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